Why Choose Us?
We're Local
Potomac Elevator, based in the nation's capital, serves both DC and Baltimore. The owners and managers are available to our customers at any time. We live and work in the community, and we appreciate the network of local relationships that helps make Potomac Elevator a success.
Quality Service is our Priority
Potomac Elevator is committed to providing unparalleled service. We have invested significantly in personnel, software, and inventory, which enables us to give our customers documented service in the most timely and cost-effective manner possible. Our focus on preventive maintenance minimizes downtime and maximizes safety and performance, and in doing so, provides bottom line savings by extending your elevator's useful life.
Account Transparency
Our commitment to client service led us to invest in a state-of-the-art software system that provides clients with online access to all aspects of our work on their equipment. Mobile Office Manager 4.0 tracks, monitors, and generates a detailed report every time we work on your elevator(s).
Real People, Providing Real Service
Potomac Elevator provides its customers with hands-on client service that many of the larger companies have transferred to websites or automated phone systems. Our programs include:
- Regularly scheduled onsite client meetings
- Regular management surveys of your site and our work
- Proactive preventive maintenance visits, scheduled at your convenience
- Comprehensive reporting to clients
Our goal is to offer the customer as much transparency as possible, which makes us accountable to you.
Bottom Line Savings
Potomac Elevator is an independent company, not owned by a large corporation with ever-increasing demands to improve shareholder returns. Our experienced personnel supported by a state-of-the-art software system ensure quality service.
We offer efficient, expedient services to maximize the life of your elevator equipment, and ultimately, keep your building competitive by providing high-performing, safe, and reliable vertical transportation.
